Not resolved
0 comments

I ordered a

Norelco SensoTouch Electric Razor with GyroFlex 3D & Jet Clean, Model 1250CC, Ruby Black

today on Dec 28th, 2012 morning.

they have a promotion of two $50 off. I placed the order, and received their email of successfully ordered.

However, at around 5PM same day, they emailed to me and claimed my ordered been cancelled.

that's a gift for my father, how could they this.

I called the customer service, and they checked my order, said even in their system didn't find any reason why that happened, then after like several mins waiting, they told me that is system error and put the wrong price on line, so they cancelled my order, and said they cannot do anything about that.

what a ***.

Drugsotre.com don't want to responsible to their reputation at all?

when I purchased the product, and finished the order process, then we had a contract that been protected US government Law, both party has to fulfill their duty under the contract, i pay the price, you give me the product at the deal price.

this is totally ruin the US law, are we protected?

then, the customer service said, even you call the manager, they will saying the same thing. what? this is your daily rule? just abuse customer with a routine?

then I said, i couldn't accept this at all, where is my right? who gonna compensate my loss?

they suggested, you could order again with extra $100.

what a surprising answer and solution!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

then they said, they could only give $20 store credit.

I don't accept this, and I would like to get this done through law.

and followers, please be careful ~~~~~~~~~~~~~~~

Monetary Loss: $100.

Had an Experience with Drugstore Com?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Edgepark Medical Supplies - Aggravation and frustration with incompetence Edgepark Medical Supplies "We ordered my daughters diabetic supplies for her insulin pump from edgepark. I have ordered supplies twice from them. Both times I got the run around and my daughter ran..." Read more Peak Life - I do not want this....won't stop sending me overpriced vitamins that do not work. Peak Life "I was under the impression it was a free trial, and I figured I was supposed to cancel my subscription comma but once I got the first order, I do..." Read more Express Scripts - Denied coverage for 17 submitted compound medicines Express Scripts "I submitted for Prescription reimbursement from the past year (2016-2017) I was denied by mail June 26th. First set of deniaIs was bogus. I submitted all necessary info. I even..." Read more Ordered garcinium for $4.95, but was charged $99.99 Garcinium "Can not contact or find a return address for this product. Do you have any advise.i can not find where I ordered this product. It seems to have vanished. Also..." Read more Century Communities Refusal to Fix Their Issue Century Communities "My wife and I bought a home in the Reserve at Bay Creek in Loganville Georgia on January 20, 2016. Almost immediately (January 22, 2016) we started noticing water stains..." Read more Bosley - Not good at all Bosley "It happened 2 years ago, in Feb, I believe. I paid 14k to have 2,500 grafts put in. I went back a year later was kinda happy with the results..." Read more Helzberg Diamonds - Scamed Helzberg Diamonds "In April i bought my fiancee an engament ring from Helzberg. Its 14k white gold diamonds and blue sapphires. It after taxes was $3064.00 i lost my job do to..." Read more Mingle2 - I can't send messages to my friend and my friends cant send message too. i don't know why Mingle2 "i dont know whats going on with my account. anytime i'm trying to send my friends message it always show me. We need additional information from you to prove you..." Read more